[rt-users] Adding a new field to tickets
jesse at bestpractical.com
Fri Sep 28 21:07:31 EDT 2001
your best bet is by using the Links/Relationships stuff to have the tickets
"Refer" to a customer id.
On Wed, Sep 19, 2001 at 03:32:45PM +0930, Justin Hawkins wrote:
> Hello again,
> I want to make a new field to assign to tickets, that contains a customer
> ID (see my previous email) Is that something that's easily possible, or
> will that require some database hacking as well? At this stage, a simple
> text entry field for each ticket would be ideal.
> This looks promising:
> "Plugging in your own user metadata"
> But there is no content :-(
> Any advice appreciated.
> - Justin
> Justin Hawkins
> Internode Professional Access
> rt-users mailing list
> rt-users at lists.fsck.com
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