[rt-users] Dates in Stats offset

David C. Troy dave at toad.net
Mon Apr 1 16:56:11 EST 2002


Might be a Sunday=0 vs. Sunday=1 problem then...

=====================================================================
David C. Troy   [dave at toad.net]                   410-544-6193 Sales
ToadNet - Want to go fast?                        410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net

On Mon, 1 Apr 2002, Alexander, John wrote:

> I checked the date/times in the tickets in question and GMT vs Local time
> does not account for the disparity.  In the stats pages, all of mondays
> tickets are being counted for sunday.
>
> John Alexander
>
>
> -----Original Message-----
> From: David C. Troy [mailto:dave at toad.net]
> Sent: Monday, April 01, 2002 3:35 PM
> To: Alexander, John
> Cc: 'rt-users at lists.fsck.com'
> Subject: Re: [rt-users] Dates in Stats offset
>
>
>
> Is it perhaps a difference between GMT and EST?  I think RT stores dates
> in GMT and then translates to the local timezone on the fly.
>
> Dave
>
> =====================================================================
> David C. Troy   [dave at toad.net]                   410-544-6193 Sales
> ToadNet - Want to go fast?                        410-544-1329 FAX
> 570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net
>
> On Mon, 1 Apr 2002, Alexander, John wrote:
>
> > I've noticed that the dates displayed in the Stats pages is offset by one
> > day.  It is showing tickets for monday as being on sunday.  Anyone seen
> this
> > and know how to fix it?
> >
> >
> ----------------------------------------------------------------------------
> > ------------
> > John Alexander                          john.alexander at fortrex.com
> > Network Security Operations       phone: 301-977-6966
> > Fortrex Technologies, Inc            fax:     301-947-3539
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> > http://www.fortrex.com
> >
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> >
> >
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