[rt-users] help! RT::Action::NotifyGroup help!
jasonm at kelman.com
Thu Aug 24 12:46:39 EDT 2006
Hi Ruslan, no I didn't see that. Thanks for pointing it out to me.
I have an RT group called 'systems'. Do I just have to add the group
'systems', or all the members of the group individually?
> Have you seen rtx-notify-group-admin script that comes with extension?
> On 8/24/06, Jason Marshall <jasonm at kelman.com> wrote:
>> Good morning! Let me begin by saying I am NOT a perl programmer, and I
>> have no idea what I'm doing.
>> I have made a custom condition that tries to invoke
>> RT::Action::NotifyGroup in the commit stage, but I can't make it do
>> I've tried all the random stupid stuff I can think of, but haven't hit the
>> right combination of guesses yet.
>> Right now, I have:
>> require RT::Action::NotifyGroup;
>> in the Custom action cleanup code: section.
>> The error I get in the logfile is:
>> [Thu Aug 24 15:44:17 2006] [error]: Scrip 15 Commit failed: Can't call
>> method "SetRecipients" on an undefined value at (eval 450) line 2.
>> To me, this means nothing. What is it saying is undefined? Is it
>> expecting more arguments? I've tried pretty well everything I can think
>> Thanks in advance!!
>> Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
>> From a Sun Microsystems bug report (#4102680):
>> "Workaround: don't pound on the mouse like a wild monkey."
>> "I have great faith in fools:
>> Self confidence my friends call it." -Edgar Allan Poe
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
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> Best regards, Ruslan.
Jason Marshall, Unix Geek, Kelman Technologies, Inc., Calgary, AB, Canada.
From a Sun Microsystems bug report (#4102680):
"Workaround: don't pound on the mouse like a wild monkey."
"I have great faith in fools:
Self confidence my friends call it." -Edgar Allan Poe
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