[rt-users] Tickets being "LOST"
farrellb at studentsonly.com
Fri Aug 25 19:25:21 EDT 2006
I am getting a symptom on RT 3.6.1 where the RT box Auto Replies, ( with
a Ticket number ) but when you go to the Queue, it is not there.
If you search it by Ticket number, it says error ticket not recorded.
This is now in Production after what I thought was INTENSE lab testing.
This is an EMERGENCY type situation, so any input is greatly
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