[rt-users] resolve 10k tickets
todd at chaka.net
Mon Oct 9 13:11:25 EDT 2006
You might want to go straight to the database on this one.
On Mon, Oct 09, 2006 at 09:12:14AM -0700, Chaim Rieger wrote:
> over the weekend somebody in the office here created a loop in their
> email, and i now have 10202 tickets that i need to reject
> i cant do the "update multiple tickets": via the web, as it will bog
> sown the server, and probably not make it all the way.
> is there a way via command line that one can resolve tickets from 48350
> to *58550 <http://rt.bizsys.tmcs/Ticket/Display.html?id=58550>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
More information about the RT-Users