[rt-users] Auto adding *most* cc recipients

Richard J Palmer richard at merula.net
Wed Oct 25 19:09:55 EDT 2006

We are using RT 3.4.5  here and have one small question.

In the case of most emails we want the cc contacts added to a ticket so
they get any reply to the ticket -- and this works fine.

Howerver there are 1 or 2 addresses we want to stop being added (or at
least getting the emails).

Isthere any way this can eaily be set (or can the auto adding cc's be
set on a per queue basis ?

Richard Palmer
Merula Limited

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