[rt-users] Please help: RT3.4.4 running really slow

don garbage dongarbage at hotmail.com
Mon Oct 30 14:49:07 EST 2006


Barry,

Thanks again for the quick response.

I've looked in the apache2 error log file, which on ubuntu is 
/var/log/apache2/error.log.
There is no "puking" in the apache2 log file when the page is requested. The 
access.log file also looks normal with 3 "GET" messages.

Any other thoughts on where to look?

Thanks again for any further help on this,
Don



>From: "Barry L. Kline" <blkline at attglobal.net>
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>Date: Mon, 30 Oct 2006 13:50:28 -0500
>
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>don garbage wrote:
> > Barry,
> >
> > Thanks so much for the fast response.
> >
> > The machine has 1GB of RAM, 200 GB SATA hard drive, 2.8GHZ dual core
> > pentium.
> >
> > My Ubuntu machine is very lightly loaded (nothing of note taking up
> > resources from running top command). When trying to load a page
> > (clicking on an open ticket for example), apache2 and postmaster show up
> > briefly at the beginning of the list for top then they disappear. 9 out
> > of 10 times, the page never fully loads. All that is shown the Best
> > Practical banner at the top of the page and the progress bars shows
> > about 1/3 has loaded.
> >
> > This is a new install of RT that works poorly.
> >
> > I'd appreciate any further help you could offer.
> >
> > Thanks,
> > Don
> >
>
>Are you seeing any errors show up in the Apache logs?  I'm not familiar
>with where Ubuntu puts it, but I'd look for /var/log/httpd/error_log.
>If something pukes while Apache is processing it you'll get the kind of
>problem you're describing and if you're lucky you'll find something in
>the log to indicate what it is.
>
>Barry
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