[rt-users] Please help: RT3.4.4 running really slow

don garbage dongarbage at hotmail.com
Mon Oct 30 14:49:07 EST 2006


Thanks again for the quick response.

I've looked in the apache2 error log file, which on ubuntu is 
There is no "puking" in the apache2 log file when the page is requested. The 
access.log file also looks normal with 3 "GET" messages.

Any other thoughts on where to look?

Thanks again for any further help on this,

>From: "Barry L. Kline" <blkline at attglobal.net>
>CC: rt-users at lists.bestpractical.com
>Subject: Re: [rt-users] Please help: RT3.4.4 running really slow
>Date: Mon, 30 Oct 2006 13:50:28 -0500
>Hash: SHA1
>don garbage wrote:
> > Barry,
> >
> > Thanks so much for the fast response.
> >
> > The machine has 1GB of RAM, 200 GB SATA hard drive, 2.8GHZ dual core
> > pentium.
> >
> > My Ubuntu machine is very lightly loaded (nothing of note taking up
> > resources from running top command). When trying to load a page
> > (clicking on an open ticket for example), apache2 and postmaster show up
> > briefly at the beginning of the list for top then they disappear. 9 out
> > of 10 times, the page never fully loads. All that is shown the Best
> > Practical banner at the top of the page and the progress bars shows
> > about 1/3 has loaded.
> >
> > This is a new install of RT that works poorly.
> >
> > I'd appreciate any further help you could offer.
> >
> > Thanks,
> > Don
> >
>Are you seeing any errors show up in the Apache logs?  I'm not familiar
>with where Ubuntu puts it, but I'd look for /var/log/httpd/error_log.
>If something pukes while Apache is processing it you'll get the kind of
>problem you're describing and if you're lucky you'll find something in
>the log to indicate what it is.
>Version: GnuPG v1.2.6 (GNU/Linux)
>Community help: http://wiki.bestpractical.com
>Commercial support: sales at bestpractical.com
>Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>Buy a copy at http://rtbook.bestpractical.com

More information about the RT-Users mailing list