[rt-users] reporting..

Aubrey King aubrey.king at globalcrossing.com
Mon Oct 30 15:36:45 EST 2006


Can someone suggest a full-featured reporting tool out there?  I tried 
RTx-Statistics and it gives me a lot, but I just need to have a report 
generated like ticket search does, but INCLUDE the details of each ticket. 
Is there a way to hack that in custom fields of a standard search?

Aubrey King
Systems Engineer
IP Systems Engineering
Global Crossing, Ltd.




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