[rt-users] Contents partially missing from some tickets after upgrade
darling at ccdc.cam.ac.uk
Tue Jun 3 06:56:58 EDT 2008
> I recently upgraded from 3.4.5 to 3.6.6.
> I now have a situation where some of my tickets aren't showing the
> entire contents in the web interface. This has happened to some of
> the old tickets, and some new ones as well. The symptoms are that
> all correspondence isn't showing up. When any new material is added
> to such a ticket, the Updated: field gets updated to show the time
> and date and the updater, and the update is mailed out to AdminCCs
> as I've requested, but it can't be viewed in the web interface at
This sounds familiar, did you run rt-setup-database-3.6 ?
I don't know what OS you're on, but on debian
for y in schema acl insert; do
/usr/sbin/rt-setup-database-3.6 --action $y --datadir
/etc/request-tracker3.6/upgrade/3.5.1 --dba root;
done | tee rt-setup-database-3.6.LOG
worked for me. There's probably and UPGRADE or README doc with this in.
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