[rt-users] How to get rid of "Ticket creation failed" email?
monti.mail at gmail.com
Thu Nov 27 03:06:08 EST 2008
I have a queue which ticket reporter can reply to but they cannot
create tickets by email.
when trying to create ticket to this queue there are 2 emails sent
back to the user "Ticket creation failed" "No permission to create
tickets in the queue ".
another email is "Extended mailgate error" with body:
"Couldn't create ticket from message with commands, fallback to
Error: No permission to create tickets in the queue "
how can I block these emails to be sent back to the creator?
Can I control the email content?
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