[rt-users] selectowner right?
tbskyd at gmail.com
Sun Feb 8 01:00:20 EST 2009
thanks for the hint. i will try that!!
2009/2/7 Kenneth Crocker <KFCrocker at lbl.gov>:
> I'm not sure if you can stop them from seeing the drop-down without a
> change to the basic RT code. However, you can "re-set" the owner to "Nobody"
> with a "on-create" scrip. That will at least "undo" what they did. Hope this
> On 2/6/2009 1:17 AM, d tbsky wrote:
>> i have a queue which has rights below for user-group:
>> and there is admin-group which has all the rights for the queue.
>> when user creates a ticket, he can use the "owner" drop down list
>> to see the admin-group users and assign owner. i don't want user-group
>> to do this. can i prevent them seeing the "owner" list (or only see
>> nobody in the list)? i hope user-group can only create ticket, not
>> assign the owner. can this be done?
>> thanks for help!!
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