[rt-users] BUG: has StealTicket but gets "You can only take tickets which are unowned?"
jesse at bestpractical.com
Wed Mar 4 14:33:56 EST 2009
On Wed 4.Mar'09 at 11:29:38 -0800, Jo Rhett wrote:
> Reading the code in Ticket_Overlay around line 2730-2750 it would
> appear that this is deliberate. For someone to reassign a ticket to
> someone else on their reply, they must be the current owner. For me
> to take it back and close it, I need to separately Steal it, then
> Resolve it.
> Would you accept a patch that allows implicit Steal like this?
Nope. That would entirely defeat ownership-as-locking.
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