[rt-users] Create a scrip in RT 4
van.howell at lcu.edu
Fri Mar 23 10:02:40 EDT 2012
I installed the module you listed below according to the instructions on the cpan page.
I'm getting this error on my browser now...
mkdir /opt/rt4/var/mason_data/obj/3540243414: Permission denied at /usr/local/share/perl5/HTML/Mason/Compiler/ToObject.pm line 107
Lubbock Christian University
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, March 22, 2012 4:43 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Create a scrip in RT 4
On Thu, Mar 22, 2012 at 08:58:57PM +0000, Howell, Van wrote:
> I am very new to RT, We are running on RT 4.0.5
> I have OpenNMS setup to notify RT using the RT notification module in OpenNMS. It is working
> All of my OpenNMS notifications are created in a single queue called NMS.
> I want to be able to redirect those tickets to different queues based on the subject line.
> I have no Idea what I am doing.
> Could someone help me with some sample code and how to implement it in RT4?
> Say for instance I receive a ticket from OpenNMS with the subject line that contains the words
> "Paper Jam"
> I want this to go to my queue called "Printer/Copier/Scannner"
I'd probably use
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